Free delivery over £175 - For more information on delivery, please click on this bar.

Delivery Information

Horsedream UK is open 5 days a week and i dispatch orders Monday to Friday. Our Courier collects and delivers in the UK Monday to Friday only.

I try to dispatch orders within 24 working hours Monday to Friday
Free UK Mainland shipping on all orders over £175

​​​​​​​UK - All orders qualifying for Free Delivery (over £175) will be sent by 24h courier service (within the UK Mainland).

Small parcels are sent via Royal Mail Tracked 24h 
Larger parcels are sent via Parcelforce 24h 
If your delivery does not arrive on time, please first check the tracking information and if you still have concerns please let me know asap.

Worldwide Please note - Any Import Duty or TAX applicable in your country, is paid by the customer. The courier service/customs office will contact you once your order has reached the customs office in your country. 

All international orders are track-able online, but in some countries the tracking information is not being uploaded very quickly. If you have any queries or are worried, please let me know.



Shipping rates outside UK Mainland

Shipping charges will be shown as you go through the checkout screen
All payments are made in £ Pounds Sterling. Please make sure you are aware of the currency exchange rate before placing your order.
Any Import Duty or TAX applicable in your country, is paid by the customer

All orders are sent via 'International tracked and signed' Mail or Courier.
If you are out when your parcel is delivered, a note should be left by the delivery agent, giving instructions for re-delivery, or collection from your local depot.
If your parcel has not arrived, please first check the tracking details for information If this does not resolve your issue, then please contact us.